Each potential Customer is obliged to read the Terms and Conditions and may take further actions only after prior consent and acceptance of all its provisions.
The owner of the online store somniumclth. com is Somnium by Michał Kowalski with its registered office in Zielonka, 05-220, ul. Zapolska 4, NIP 1251382175.
The provisions of these Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) apply to all contracts concluded with SOMNIUM for the sale and delivery of goods via the online store www. somniumclth. com (hereinafter referred to as the “Store”), regardless of the means of distance communication used in the given case, which serves to contact or conclude contracts between consumers and companies without the physical presence of the parties to the contract.
The Regulations are addressed to all registered and unregistered users of the Store (hereinafter referred to as “Customers”) and specify the rules for registering and using the store account, the rules for making electronic reservations of products available in the store’s offer, placing orders in the store and the rules for concluding Sales Agreements.
A necessary condition to start using the Store and placing orders is to read these Terms and Conditions and accept them.
The Customer may place an order without the need to permanently register their data in the Store’s database, provided that they read and accept the provisions of these Regulations.
The store sells goods only via the Internet.
The store accepts orders placed on-line around the clock, on all days of the week. Orders are accepted at www. somniumclth. com.
In order to place an order, you must select products from the available offer of the Store, sizes and quantities by adding them to the basket.
All prices are in PLN and include VAT. The price given for each product is binding from the moment of placing the order by the customer (and its confirmation) and does not change even in the event of an increase in the prices of products in the Store.
Until the selection of ordered products is approved by the “Proceed to checkout” button, the Customer has the opportunity to make changes and modifications to the products in the order.
After approval of the ordered products, the Customer is obliged to provide their contact details (for non-registered Customers), the method of delivery and the method of payment.
Shipping costs may be added to the order, which are specified during the ordering process.
Sending an order by the Customer (approval by the button “Place an order”) constitutes an offer by the Customer to conclude a sales agreement, in accordance with the Terms and Conditions. In the case of Customers not registered to place an order, it is necessary to familiarize themselves with the content of the Regulations and its acceptance.
Settlements of online payment transactions are carried out via the T-Pay. com platform.
After placing an order, the Customer receives an e-mail notification of its acceptance, which constitutes a confirmation of the conclusion of the sales agreement.
In the case of payment by bank transfer, the funds must arrive at the Store’s bank account within 5 days from the date of order confirmation, otherwise the order will be automatically cancelled.
Orders are processed within 5 working days from the booking of the payment for the order on the bank account of the Store or from the confirmation of the order in the case of payment by debit/credit card or PayPal.
The Store issues a receipt for each order. The VAT invoice is issued at the express request of the customer, after providing all the data needed to issue the invoice.
Delivery of the goods is carried out in the manner chosen by the Customer and specified in the order.
The store is obliged to deliver the package to the buyer within 30 days from the date of order confirmation. If the Seller fails to deliver the order to the Customer within this period, regardless of the reasons for non-delivery of the shipment on time, the Customer has the right to withdraw from the contract. Upon receipt of the information from the customer about the withdrawal from the contract, the Store has 14 days to refund the amount paid by the customer (including the amount for delivery).
In case of unavailability of some of the goods covered by the order, the Customer will be immediately informed about the status of the order and decides on the method of its execution (partial execution, extension of the waiting time, cancellation of the entire order).
In the event of circumstances preventing the execution of the order, the Store reserves the right to suspend its execution, and the resulting situation undertakes to notify the Customer immediately.
If the Customer decides to cancel the order, and has previously made the payment, the automatic refund of this amount along with the shipping costs will occur within 14 days after receiving by the Store an e-mail informing about the cancellation by the Customer.
If the Customer decides to cancel the order, and has previously made the payment, the automatic refund of this amount together with the shipping costs will take place within 14 days after receipt by the Store of an e-mail informing about the cancellation of the order by the Customer. On the other hand, if the Customer decides to partially execute the order, the previously paid amount will be credited to the payment for the part of the order, and the remaining excess will be automatically refunded within 14 days after receipt by the Store of an e-mail informing about partial execution of the order.
The Customer may withdraw from the contract without giving a reason by sending a statement to this effect within 14 days from the date of receipt of the shipment. The statement may be made in writing or by e-mail to firstname.lastname@example.org
In the above case, the Customer is obliged to return the purchased goods immediately, no later than within 14 calendar days from the date on which he withdrew from the contract. Return of the purchased goods at the expense of SOMNIUM, shall be made to the following address:
SOMNIUM, ul. Zapolska 4, 05-220 Zielonka.
A model of the statement of withdrawal from the contract concluded at a distance can be downloaded HERE.
In the event of effective withdrawal from the agreement, the agreement is considered not concluded, and the Buyer Customer is released from all obligations. If the return is made within the specified period, the Store guarantees the return of the entire amount paid for the goods and shipping costs by bank transfer to the customer’s account.
The customer does not bear the direct costs of returning the goods, including shipping costs.
The returned goods must not bear traces of use, must not be damaged, dirty or washed. The returned goods must be accompanied by a receipt received with the product.
Products offered in the Store are brand new and original.
The Store as a seller is liable to the Customer who is a consumer within the meaning of Article 221 of the Civil Code for non-compliance of the Goods purchased by that consumer, to the extent specified by the Act on Special Conditions of Consumer Sale and Amendment of the Civil Code of 27 July 2002. The complaint can be submitted by post by returning the goods together with a written description of the defect and proof of purchase, by registered post to the address: ul. Zapolska 4. 05-220 Green.
The customer will receive information about how to deal with the complaint within 14 days from the date of receipt by the store of the letter containing the claimed goods. In case of positive consideration of the complaint submitted by post, the Store will send the Customer a full-fledged product within 14 days.
If the complaint is not taken into account, the goods will be sent back together with an opinion as to whether the complaint is unfounded.
In matters not regulated by these Regulations, the provisions of the Civil Code and the Act of 2 March 2000 on the Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product (Journal of Laws of 2000, No. 22, item 271) shall apply.
Personal data are collected by the Store in accordance with the provisions of the Personal Data Protection Act of 26. 08. 2002. Providing personal and address data is equivalent to giving voluntary consent to the processing of data for marketing purposes only by the Store.
The competent court for the settlement of disputes is the court of local jurisdiction according to the applicable regulations. The contract for the sale of products in the store is governed by Polish law. The contract is concluded in Polish.
In accordance with the Act of 29 August 1997 (Journal of Laws of 1997 No. 133 po. 833) on the protection of personal data, we inform you that the personal data of the Customers are stored in the data set of our company. Personal data is collected solely for our needs and processed for the purpose of carrying out the statutory business activity of the company, conducting promotional and advertising campaigns with compliance with the data protection requirements specified in the personal data protection regulations.
The Administrator reserves the right to change the provisions of these Regulations in particularly justified cases, including:
a) in order to adapt them to generally applicable legal provisions,
b) in order to eliminate possible provisions that may violate the interests of Customers,
c) in connection with the change or extension of the offer of services and goods provided by the Store,
(d) in connection with a change in the business profile.
Changes referred to in para. 4 shall not be binding on Customers who submitted an order prior to the introduction of changes in the following terms and conditions, unless the changes result from mandatory legal provisions. The Customer will be notified of any change to the Terms and Conditions at the e-mail address indicated when placing the order.
If changes are made to the Regulations, the Store will immediately inform the Customers by publishing a uniform text of the Regulations on the website www.somniumclth.com and a notification sent to the e-mail address provided by the Customer. The Customer (for registered customers) must accept the changes if he wants to continue using the services of the Store.
The Regulations enter into force on the day of their announcement on the Store’s website.
Should any of the provisions of these Terms and Conditions be amended or cancelled by a final court decision, the remaining provisions shall remain in force and shall be binding on the parties.